Emergency FW upgrade on hosting provider side starting 15th Aug at 6am

Incident Report for WAVELY

Resolved

Firewall upgrade is now finished, services are operational.

Posted Aug 16, 2024 - 12:13 CEST

FW upgrade rollbacked, now services are restored, we keep this under monitoring

Posted Aug 15, 2024 - 09:56 CEST

Data services impacted, issue reported to the hosting provider, analysis is ongoing. SMS and voice services are not impacted.

Posted Aug 15, 2024 - 08:23 CEST

Service interruptions might occur for SMPP and SIM card data services.

Posted Aug 14, 2024 - 20:20 CEST

This incident affected: Mobile Core.